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Nadia
Customer Service Professional with 5+ years in social and educational sectors
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Competencies
Provided support and problem resolution to clients via phone and internet channels.
Effectively communicated with diverse populations in bilingual settings to foster understanding and cooperation.
Assessed and tracked social projects to ensure program objectives were met, informing future strategies.
Managed personnel-related tasks and supported organizational development initiatives.
Conducted training sessions to enhance team skills and knowledge in social services.
Summary
Bilingual professional with social management and sociology degrees, experienced in customer service, social project evaluation, and human resource management, seeking to leverage interpersonal skills to contribute to client-focused organizations.
Key Achievements
- Graduated with degrees in social management and sociology from the university
- Gained extensive experience in customer service, international communication, and social project evaluation
- Developed skills in human resource management and social work through diverse roles