This is my profileContact via CazVidNatalia
Customer Service Specialist with diverse financial and communication skills
Contact
Rivas, Rivas Department, Nicaragua
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer complaints and provided financial advice to clients.
Credit Risk AnalysisBasic
Assisted in analyzing credit risk during credit application processing.
Communication & PresentationIntermediate
Utilized PowerPoint and Canva to prepare presentations and reports.
Soft SkillsAdvanced
Demonstrated patience, adaptability, empathy, and teamwork in client interactions.
Education
Bachelor’s Degree
Universidad Central de Nicaragua
Completed 2024
English
Kaiser university
Completed 2024
Languages
SpanishNative
English
Summary
Customer service professional with experience in financial analysis, complaint management, and client engagement. Skilled in creating presentations and utilizing soft skills to foster positive customer relationships.
Key Achievements
- Managed customer complaints and credit risk assessments at Micredito Company
- Processed credit applications and contributed to financial product offering decisions
- Developed proficiency in PowerPoint, Excel, and Canva for client engagement and reporting
Experience
Customer service
Micredito Company
August 23, 2023 - December 31, 2023
Complaint management, Credit risk analysis, Processing of credit applications, Financial product offers
Skills
Customer ServiceCredit Risk AnalysisCommunication & PresentationSoft Skills
Published on CazVid - Jul 3, 2025