Summary
A dedicated data analyst specializing in financial data with a comprehensive skill set.
Key Achievements
- Managed large datasets to identify trends and support decision-making processes.
- Developed and maintained dashboards for real-time data visualization.
- Collaborated across departments to streamline data collection and reporting.
Experience
Customer Service, Technical Support, Sales Bilingual Agent
Atlantic International
30-Jan-2017 - 06-Sep-2018
Customer Service, Technical Support, Sales Bilingual Agent
Atlantic International
10-Dec-2012 - 26-May-2014
Customer Service
Hotel Wyndham Garden
01-Jan-2016 - 28-Jan-2017
Customer Service, Technical Support, Bilingual Agent
Sutherland Global Services
28-Dec-2018 - 08-Aug-2019
Customer Service, Technical Support, Bilingual Agent
Sutherland Global Services
04-Jun-2014 - 02-Jan-2015
Customer Service, Technical Support, Bilingual Agent
Teleperformance S.A.S.
16-Dec-2019 - 12-Oct-2020
Customer Service, Technical Support, Bilingual Agent
SITEL S.A.S.
Oct-2020 - 12-Dec-2022
Enrollment Specialist, Customer Service, Collection Specialist
BPO2B S.A.S
25-Jan-2021 - 15-Mar-2022
Bilingual Logistic Coordinator
Internacional Labor Service S.A.S.
31-May-2022 - 04-Aug-2022
Criminal and Immigration Case Analyst, Sales Agent
Moaddel Law Firm
Jan-2023 - Jun-2023
Senior Agent
Foundever
Jul-2023 - 13-May-2024
Customer Services, Collections, BackOffice, Bilingual Agent
Unifycx Colombia S.A.S.
26-Feb-2025 - 12-Aug-2025
Skills
Data AnalysisSQLData VisualizationExcel
Published on CazVid - May 17, 2026