Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Nelson
Customer Service, Technical Support, Sales Bilingual Agent
Contato
Barranquilla, Atlántico, Colombia
Disponível na CazVid
Competências
Data AnalysisAvanzado
Performed data cleaning, analysis, and interpretation to support business insights.
SQLIntermedio
Used SQL for querying databases, extracting, and managing data for reporting.
Data VisualizationAvanzado
Created dashboards and visual reports using tools like Tableau and Power BI.
ExcelAvanzado
Utilized advanced Excel features for data organization, analysis, and automation.
Formação acadêmica
Bachillerato
Institución Educativa Albert Ellis de Soledad
Resumo
A dedicated data analyst specializing in financial data with a comprehensive skill set.
Principais conquistas
- Managed large datasets to identify trends and support decision-making processes.
- Developed and maintained dashboards for real-time data visualization.
- Collaborated across departments to streamline data collection and reporting.
Experiência
Customer Service, Technical Support, Sales Bilingual Agent
Atlantic International
30-Jan-2017 - 06-Sep-2018
Customer Service, Technical Support, Sales Bilingual Agent
Atlantic International
10-Dec-2012 - 26-May-2014
Customer Service
Hotel Wyndham Garden
01-Jan-2016 - 28-Jan-2017
Customer Service, Technical Support, Bilingual Agent
Sutherland Global Services
28-Dec-2018 - 08-Aug-2019
Customer Service, Technical Support, Bilingual Agent
Sutherland Global Services
04-Jun-2014 - 02-Jan-2015
Customer Service, Technical Support, Bilingual Agent
Teleperformance S.A.S.
16-Dec-2019 - 12-Oct-2020
Customer Service, Technical Support, Bilingual Agent
SITEL S.A.S.
Oct-2020 - 12-Dec-2022
Enrollment Specialist, Customer Service, Collection Specialist
BPO2B S.A.S
25-Jan-2021 - 15-Mar-2022
Bilingual Logistic Coordinator
Internacional Labor Service S.A.S.
31-May-2022 - 04-Aug-2022
Criminal and Immigration Case Analyst, Sales Agent
Moaddel Law Firm
Jan-2023 - Jun-2023
Senior Agent
Foundever
Jul-2023 - 13-May-2024
Customer Services, Collections, BackOffice, Bilingual Agent
Unifycx Colombia S.A.S.
26-Feb-2025 - 12-Aug-2025
Habilidades
Data AnalysisSQLData VisualizationExcel
Publicado na CazVid - 17 de mai. de 2026