Experienced in providing remote customer support with a focus on empathy, adaptability, and effective communication across chat and email channels.
Provided chat and email support, demonstrating strong communication and problem-solving skills.
Utilized various remote work tools to facilitate efficient support and communication.
Managed multiple customer inquiries while maintaining prompt resolution times.
Displayed empathy and accountability in customer interactions to enhance service quality.
Teleperformance
Intouch
Commercial Pilot Student
UK Internship
High School Diploma
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