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Ninfa
Customer Service and Quality Assurance Professional with 15+ years of experience
Video resume
Dispatcher
Experience as a customer setvice agent, quality assurance supervisor and as a teacher
Contact
Bogotá, Bogotá D.C., Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided support and information to customers over the phone, ensuring satisfaction.
Quality AssuranceIntermediate
Supervised and assisted in quality control processes within customer service operations.
Teaching and TrainingIntermediate
Conducted university lectures and helped in recruiting, enhancing educational engagement.
Recruitment SupportBeginner
Contributed to recruiting activities and delivering information over the phone.
Summary
Experienced professional with a background in customer service, quality supervision, and teaching, based in Bogotá, Colombia.
Key Achievements
- Progressed from customer service agent to quality assurance supervisor, demonstrating role advancement.
- Gained diverse experience in teaching and recruiting within university settings.
- Delivered information and support over the phone, contributing to customer satisfaction and team operations.
Skills
Customer ServiceQuality AssuranceTeaching and TrainingRecruitment Support
Published on CazVid - Jul 3, 2025