This is my profileContact via CazVidNixa
Welcome to CazVid!
Contact
Florida City,Florida,United States
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Demonstrated experience with Customer Service.
BilingualIntermediate
Demonstrated experience with Bilingual.
Call Center ExperienceIntermediate
Demonstrated experience with Call Center Experience.
CRM FamiliarityIntermediate
Demonstrated experience with CRM Familiarity.
Health Insurance KnowledgeIntermediate
Demonstrated experience with Health Insurance Knowledge.
Education
Secondary Education
Zeus International Private Institute
Completed 01/2017
Secondary Education
Infop Institute
Completed 03/2024
Languages
enNative
Experience
Customer Service Agent
Alorica Honduras
09/2024 - 06/2025
Managed high-volume inbound and outbound customer calls, ensuring exceptional service standards and client satisfaction., Resolved customer inquiries effectively, leveraging strong communication skills to de-escalate potential issues and enhance customer experiences.
Skills
Customer ServiceBilingualCall Center ExperienceCRM FamiliarityHealth Insurance Knowledge
Published on CazVid - May 17, 2026