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Customer Service Agent
Contato
Florida City,Florida,United States
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceIntermediate
Demonstrated experience with Customer Service.
BilingualIntermediate
Demonstrated experience with Bilingual.
Call Center ExperienceIntermediate
Demonstrated experience with Call Center Experience.
CRM FamiliarityIntermediate
Demonstrated experience with CRM Familiarity.
Health Insurance KnowledgeIntermediate
Demonstrated experience with Health Insurance Knowledge.
Formação acadêmica
Secondary Education
Zeus International Private Institute
Completed 01/2017
Secondary Education
Infop Institute
Completed 03/2024
Idiomas
enNative
Experiência
Customer Service Agent
Alorica Honduras
09/2024 - 06/2025
Managed high-volume inbound and outbound customer calls, ensuring exceptional service standards and client satisfaction., Resolved customer inquiries effectively, leveraging strong communication skills to de-escalate potential issues and enhance customer experiences.
Habilidades
Customer ServiceBilingualCall Center ExperienceCRM FamiliarityHealth Insurance Knowledge
Publicado na CazVid - 17 de mai. de 2026