María - Customer Service & Administrative Professional with 5+ years of experience

Córdoba, Cordoba, ArgentinaRemoteen

Managed membership control and file follow-up at Fuerza Aérea Argentina.

Provided comprehensive customer support, including technical assistance and sales support at Telecomunicaciones Personal S.A.

Contact via CazVid

Published on CazVidOpen to remote

Summary

Experienced professional specialized in customer support, administration, and technical assistance with a background in high-pressure environments.

Key Achievements

Held team lead responsibilities and handled diverse administrative tasks in high-tech customer service environments.

Skills

Customer ServiceAdvanced

Delivered direct customer support via phone and in person, resolving inquiries and complaints effectively.

Administrative SupportIntermediate

Handled documentation, correspondence, and record keeping for organizations including military and telecom sectors.

Technical SupportIntermediate

Supported technical issues related to internet, high tech devices, and roaming services.

Team LeadershipIntermediate

Acted as a team reference and managed team tasks in customer service environment.

Languages

Español

Experience

Administrativa

Fuerza Aérea Argentina

2012 - actualmente

Encargada de llevar el control y afiliación de socios., Encargada del correo físico., Seguimiento de expedientes., Numeración de facturas para control., Atención telefónica y personal del personal que se acercaba al servicio.

Representante de Atención al Cliente

Telecomunicaciones Personal S.A.

2009 - 2012

Atención al cliente telefónica., Consultas, solicitudes, gestiones administrativas, reclamos., Soporte en ventas telefónicas de teléfonos de alta gama., Soporte técnico en el área de Internet móvil y high tech., Roaming internacional., Referente de equipo., Tareas administrativas.