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Customer Service & Administrative Professional with 5+ years of experience
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Competencies
Delivered direct customer support via phone and in person, resolving inquiries and complaints effectively.
Handled documentation, correspondence, and record keeping for organizations including military and telecom sectors.
Supported technical issues related to internet, high tech devices, and roaming services.
Acted as a team reference and managed team tasks in customer service environment.
Education
Languages
Summary
Experienced professional specialized in customer support, administration, and technical assistance with a background in high-pressure environments.
Key Achievements
- Managed membership control and file follow-up at Fuerza Aérea Argentina.
- Provided comprehensive customer support, including technical assistance and sales support at Telecomunicaciones Personal S.A.
- Held team lead responsibilities and handled diverse administrative tasks in high-tech customer service environments.
Experience
Administrativa
Encargada de llevar el control y afiliación de socios., Encargada del correo físico., Seguimiento de expedientes., Numeración de facturas para control., Atención telefónica y personal del personal que se acercaba al servicio.
Representante de Atención al Cliente
Atención al cliente telefónica., Consultas, solicitudes, gestiones administrativas, reclamos., Soporte en ventas telefónicas de teléfonos de alta gama., Soporte técnico en el área de Internet móvil y high tech., Roaming internacional., Referente de equipo., Tareas administrativas.