Nontombi - Customer Service & Administrative Professional in Durban

Skilled in prioritizing tasks to meet deadlines and improve workflow efficiency.

Able to analyze issues quickly and develop effective solutions to customer and operational challenges.

Proficient in engaging with clients and colleagues to facilitate clear and positive interactions.

Capable of maintaining accuracy in data entry and administrative tasks to prevent errors.

Data entry: Entering data into computer system and data bases.. Communication: communicating with internal departments and external partners.. Administrative tasks: Answering phones, greeting clients and handling emails.. Organization: organizing and maintaing files, scheduling appointments and managing calanders.. Office Management: ordering office supplies, maintaing inventry and ensuring a clean and organized office envirnoment.

Customer service: Answer customer queries, resolve issues and provide information.. Communication: Handle calls, emails and chats with customers.. Problem solving: Resolve customers problems and find solutions.. Data Entry: Record customer information and call details.