Nuria - Customer Service Specialist with Diverse Industry Experience

San José, San José, Costa Ricaen

Provided multi-channel customer support across retail and telecommunications sectors.

Handled night shift operations in a high-volume call center environment.

Published on CazVid

Summary

Experienced in managing customer interactions across retail and telecommunications sectors, skilled in communication and problem-solving.

Key Achievements

Demonstrated adaptability through roles in various customer-facing positions.

Skills

Customer ServiceIntermediate

Delivered support and assistance to customers in retail and telecom sectors.

Communication SkillsIntermediate

Effectively communicated with customers to resolve inquiries and issues.

Call Center OperationsIntermediate

Managed calls during night shifts in a fast-paced environment.

AdaptabilityIntermediate

Handled roles across different companies and service contexts.

Languages

SpanishEnglish

Experience

customer service

Cabanas Palmer

2007 - 2009

call center customer service (night shift)

Comcast

2009 - 2013

customer service

Aegis GameStop

2014 - 2015

Employment

2019 - 2024

Education

Escuela Mixta de Cahuita

Diploma

Colegio Técnico Profesional de Talamanca

Bachillerato

UNA

Asistente de Atención Integral

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