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Nuria

Customer Service Specialist with Diverse Industry Experience

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San José, San José, Costa Rica
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Competencies

Customer ServiceIntermediate

Delivered support and assistance to customers in retail and telecom sectors.

Communication SkillsIntermediate

Effectively communicated with customers to resolve inquiries and issues.

Call Center OperationsIntermediate

Managed calls during night shifts in a fast-paced environment.

AdaptabilityIntermediate

Handled roles across different companies and service contexts.

Education

Diploma
Escuela Mixta de Cahuita
Bachillerato
Colegio Técnico Profesional de Talamanca
Asistente de Atención Integral
UNA

Languages

Spanish
English

Summary

Experienced in managing customer interactions across retail and telecommunications sectors, skilled in communication and problem-solving.

Key Achievements

  • Provided multi-channel customer support across retail and telecommunications sectors.
  • Handled night shift operations in a high-volume call center environment.
  • Demonstrated adaptability through roles in various customer-facing positions.

Experience

customer service

Cabanas Palmer
2007 - 2009

call center customer service (night shift)

Comcast
2009 - 2013

customer service

Aegis GameStop
2014 - 2015
Employment
2019 - 2024

Skills

Customer ServiceCommunication SkillsCall Center OperationsAdaptability
Published on CazVid - Jul 3, 2025
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