Dedicated professional with extensive experience in customer support and sales across diverse markets. Skilled in building relationships, resolving issues promptly, and driving customer satisfaction.
Skilled in resolving customer issues efficiently, ensuring high satisfaction levels.
Experienced in booking and upselling, with a focus on hospitality services.
Capable of leading and motivating teams to achieve service and sales targets.
Adept at understanding and managing emotions to build strong customer and team relationships.
Teleperformance
I was in a sales account, My task was book rooms for Hilton hotels.
Telus international (transactel)
My task was provide support to Walmart’s customers and resolve any issue in just one call.
Comdata
Was my first call center experience, customer service account. Account was Almacenes Siman, I use to take calls for Guatemala, El Salvador, Nicaragua and Costa Rica.
General Bachelor
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