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Technical Support Specialist with diverse customer service skills
Contact
Managua, Managua Department, Nicaragua
Available on CazVid
Competencies
CommunicationIntermediate
Applied effective communication skills to assist customers and collaborate with team members.
Time ManagementIntermediate
Managed multiple tasks efficiently to meet support goals and deadlines.
TeamworkIntermediate
Worked collaboratively with colleagues to resolve technical issues and improve customer experience.
AdaptabilityIntermediate
Adjusted to different support environments and customer needs across roles.
Follow DirectionsIntermediate
Followed instructions precisely to ensure compliance and quality in support processes.
Education
Cornerstone
Completed 2014
Anesthesia and Resuscitation
UNAN Managua
Completed 2018
Chemistry and pharmacy
UDO Managua
Completed 2022
Summary
Experienced in providing tech support and customer service across multiple organizations, emphasizing communication, teamwork, and adaptability.
Key Achievements
- Provided technical support and customer service at multiple organizations
- Gained experience in technical skills including communication, time management, teamwork
- Demonstrated adaptability and ability to follow directions in support roles
Experience
Tech support
Concentrix
2018 - 2022
Tech support & customer service
Webhelp
2022 - 2023
Skills
CommunicationTime ManagementTeamworkAdaptabilityFollow Directions
Published on CazVid - Jul 3, 2025