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Odris
Project Manager with 8 years of experience in IT and software development
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Competencies
Applied project management methodologies to successfully lead IT projects.
Participated in all phases of software development, from planning to deployment.
Supervised and coordinated technical teams to meet project deliverables.
Facilitated communication between clients, developers, and management for project alignment.
Education
Summary
Experienced project manager specializing in leading software development projects, managing cross-functional teams, and delivering solutions on time and within budget.
Key Achievements
- Led multiple software development projects from initiation to delivery, ensuring timely completion
- Managed cross-functional teams and collaborated with stakeholders to meet project goals
- Developed project plans, schedules, and budgets, improving overall project efficiency
Experience
Q&A and Floor Support
Tasked with keeping a daily record on call quality and assurance, Providing coaching to the customer support agents.
Live Chat Customer Service Representative
Tasked with providing customers with technical support, Managing sales, Overall inquiries.