Dedicated professional with hands-on experience in guest relations, bookings, and customer inquiries. Currently pursuing Business Management, eager to contribute to team success and operational efficiency.
Expertise in engaging customers, addressing inquiries, and ensuring positive interactions.
Skilled in managing bookings, reservations, and front desk operations efficiently.
Strong ability to convey information clearly and professionally in diverse settings.
Capable of prioritizing tasks effectively under pressure to meet deadlines.
Goodsleep Guesthouse
Managed front desk operations and welcomed guests professionally. Handled customer inquiries and provided excellent customer service. Managed bookings and reservations. Answered and directed phone calls. Maintained a clean and organised reception area
N6 Business Management
National Senior Certificate (Matric)
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