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Ofentse
Customer Service Professional with Administrative Support Skills
Contato
Competências
Expertise in engaging customers, addressing inquiries, and ensuring positive interactions.
Skilled in managing bookings, reservations, and front desk operations efficiently.
Strong ability to convey information clearly and professionally in diverse settings.
Capable of prioritizing tasks effectively under pressure to meet deadlines.
Formação acadêmica
Idiomas
Resumo
Dedicated professional with hands-on experience in guest relations, bookings, and customer inquiries. Currently pursuing Business Management, eager to contribute to team success and operational efficiency.
Principais conquistas
- Provided exceptional front desk service, enhancing guest satisfaction at Goodsleep Guesthouse.
- Efficiently managed bookings and reservations, ensuring smooth operations.
- Handled customer inquiries and resolved issues promptly, improving overall customer experience.
Experiência
Receptionist
Managed front desk operations and welcomed guests professionally. Handled customer inquiries and provided excellent customer service. Managed bookings and reservations. Answered and directed phone calls. Maintained a clean and organised reception area