Experienced call center professional with 14 years of service delivery and 8 years in supervisory roles, skilled in diverse domains including insurance, sales, and real estate.
Provided frontline support and handled customer queries across various industries.
Led and managed team members in call center environments to improve service delivery.
Engaged in sales processes and debt recovery efforts across different sectors.
Handled medical, car, and real estate insurance casework, demonstrating industry-specific expertise.
Discover other professionals with similar experience
Lived and worked in both Mexico and the U.S., facilitating cross-cultural communication.
