This is my profileContact via CazVid
Omar
Customer service
Video resume
Customer service
I have 14 years experience in call centers And 8 as a supervisor
Contact
Zapopan, Jalisco, Mexico
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided frontline support and handled customer queries across various industries.
SupervisionIntermediate
Led and managed team members in call center environments to improve service delivery.
Sales & CollectionsIntermediate
Engaged in sales processes and debt recovery efforts across different sectors.
Insurance KnowledgeAdvanced
Handled medical, car, and real estate insurance casework, demonstrating industry-specific expertise.
Multilingual/Multicultural CommunicationBeginner
Lived and worked in both Mexico and the U.S., facilitating cross-cultural communication.
Summary
Experienced call center professional with 14 years of service delivery and 8 years in supervisory roles, skilled in diverse domains including insurance, sales, and real estate.
Key Achievements
- Accumulated 14 years of comprehensive call center experience across multiple domains including medical, car, and real estate insurance.
- Gained 8 years of supervisory experience managing teams and daily operations.
- Displayed adaptability by working in diverse roles such as customer service, medical insurance, sales, collection, and real estate.
Skills
Customer ServiceSupervisionSales & CollectionsInsurance KnowledgeMultilingual/Multicultural Communication
Published on CazVid - Jul 3, 2025