Dedicated customer service professional experienced with a range of communication and CRM tools, committed to delivering quality support and optimizing client interactions.
Handled customer inquiries and issues through support platforms, ensuring timely resolution.
Utilized CRM tools such as Salesforce and Pipedrive to manage customer data and interactions.
Proficient with online communication platforms like Zoom and Slack for team collaboration.
Experienced in Microsoft Office Suite and Google Workspace for documentation and presentations.
IQOR
Bachillerato superior
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Basic understanding of managing and utilizing social media channels like Facebook, Twitter, and LinkedIn.
