Oscar - Project Manager with 8 years of experience in technology and software development

Oversees project planning, execution, and delivery ensuring client requirements are met

Applies Scrum and Kanban principles to improve development cycles and team collaboration

Provides guidance and mentorship to project teams, fostering a productive work environment

Manages client expectations and facilitates regular updates to ensure satisfaction

Customer assistance regarding the acquisition of auto and home insurance via phone calls and text messages.

Resolve the complaints of Amazon delivery drivers regarding the delivery of their orders.

Assistance in multiple administrative and logistical tasks within the company related to the preparation and translation of commercial and customs documents.

To assist users and passengers of a transportation platform with their questions and complaints related to the trips taken.