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Oscar

Bilingual Agent with 7+ years in Customer Service and Sales

Video resume

Bilingual Agent / Assistant
English mentor and Bilingual agent with more than 7 years of experience.nnPerforming as a C1 English speaker with excelente skills and fast learning capabilities.

Contact

Bogotá, Bogotá D.C., Colombia
Open to remote
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Competencies

Customer ServiceAdvanced

Provided efficient and professional support to customers across multiple campaigns.

SalesAdvanced

Led sales initiatives with a focus on pre-qualification and customer engagement.

English MentoringIntermediate

Mentored individuals in English language skills, demonstrating language proficiency and teaching ability.

Bilingual CommunicationExpert

Communicated effectively in English and Spanish in diverse client interactions and campaign roles.

Summary

Experienced bilingual agent with over 7 years in the BPO industry, specializing in customer service, sales, and English mentoring.

Key Achievements

  • Progressed to supervisor role in sales campaign management
  • Developed and delivered English mentorship programs
  • Gained extensive experience across customer service, technical support, and pre-qualification campaigns

Skills

Customer ServiceSalesEnglish MentoringBilingual Communication
Published on CazVid - Jul 3, 2025
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