Oscardy - Software Developer with 5 years of full-stack experience

Santo Domingo, Nacional, Dominican Republicen

Led development of a customer management system, enhancing client data processing efficiency

Contributed to the redesign of the company website, increasing user engagement

Contact via CazVid

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Summary

Experienced full-stack developer specializing in web application development and team collaboration.

Key Achievements

Participated in all phases of software development from requirements gathering to deployment

Skills

JavaScriptIntermedio

Utilized JavaScript for building and enhancing front-end web applications

React.jsIntermedio

Developed dynamic user interfaces using React.js framework

Node.jsIntermedio

Built back-end services and APIs with Node.js

Agile MethodologiesIntermedio

Participated in Agile/Scrum processes to manage project workflows

SQLIntermedio

Experience

Customer Support Representative

Cricket Wireless

Oct 2020 - Feb 2022

Assisting customers with questions about phone plans, services, and promotions, Helping customers with account management (e.g., billing inquiries, plan changes), Troubleshooting device issues and providing technical support, Processing payments and handling account updates, Handling customer complaints and resolving issues, Educating customers on features and benefits of their service, Managing returns and exchanges for devices, Offering solutions for network or coverage-related issues

Intake Specialist

National Safe Drivers

Mar 2022 - July 2025

Receiving intake calls from customers, Arranging towing services, Coordinating tire changes and flat tire assistance, Following up on service requests, Providing estimated time of arrival (ETA) updates through email or over the phone