Motivated IT technician with proven skills in system security, network infrastructure, and user support, complemented by administrative experience in healthcare and trading sectors.
Proficient in diagnosing and resolving hardware, software, and network issues, ensuring minimal downtime.
Experienced in managing user accounts, groups, and OUs, optimizing user access and security protocols.
Skilled in installing, configuring, and troubleshooting various IT hardware and software components.
Capable of managing network cabling, patching, and basic troubleshooting to maintain connectivity.
Velaphanda Trading & Projects
Configured antivirus software to protect IT systems. Maintained network infrastructure including cables and patching. Managed Active Directory users, groups, OUs, and password resets. Installed and configured hardware and software. Set up email accounts and telephone systems. Supported desktops, laptops, and printers. Tested and monitored software performance
Sanlam Medical & Dental Centre
Managed patient scheduling and reception duties. Maintained medical records and billing support. Prepared treatment rooms and assisted dentist during procedures. Handled calls and general administrative support
MCSE
Information Technology
Call Centre Certificate
Grade 12
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