Experienced in BPO industry with a diverse background in customer support, appointment setting, and delivery assistance, fluent in English and Spanish.
Provided assistance to customers in billing, appointment scheduling, and delivery support.
Communicated effectively in English and Spanish across various customer service campaigns.
Utilized office software and supported clients with technological solutions such as POS devices.
Handled multiple campaign operations including billing, appointment setting, and delivery support.
Resolved customer issues efficiently while supporting delivery drivers and billing inquiries.