Pablo - Data Analyst with 4 years in market research and analytics

Utilized statistical methods and tools to interpret complex data for business solutions.

Created and maintained dashboards and reports to communicate data findings effectively.

Conducted research projects to gather consumer insights and market trends.

Worked with marketing, sales, and product teams to align data analysis with strategic goals.

Assisting escalated calls with clients in the pharmaceutical field., Supervising operators that handle the eligibility and benefits on behalf of Providers (Doctors) for patients., Verifying information such as deductibles, out pockets and many other benefits though Medical Insurances.

Cold calling and Retention., Calling potential customers to offer brand new home roof., Managed the Customer satisfaction service referral., Managed collection with actual clients who had pending payments., Assisted clients in resolving their debt collection.

Interpreting medical calls throughout the US and UK., Assisting Doctors or any other medical staff with LEP (Low English Proficiency) from regular checkups to Surgical Procedures., Randomly assisting 911 calls and other financial, Insurances inbound and outbound calls., Offering excellence in customer services satisfaction in interpretations.