Experienced in delivering multichannel customer support in banking, healthcare, and vehicle repossession campaigns.
Provided support through various channels for banking, healthcare, and vehicle repossession campaigns
Effective verbal and written communication in dealing with client inquiries and resolving issues
Handled specialized campaigns in banking, healthcare, and vehicle repossession sectors
Provided customer assistance via phone, email, tickets, and chats within the US market
WEBHELP
Banking campaign., General bank accounts information, updates and disputes submission.
KM2 SOLUTIONS
Banking campaign., General information about auto loan accounts, payment services
OTD AMERICAS
Health care campaign., General plan insurance information about claims statuses and benefits (short term and limited medical benefit plans), Vehicle Repossession campaign
HIGH SCHOOL DIPLOMA
Understanding of general bank account information, updates, disputes, and auto loan services