Detail-oriented sales and customer service professional with extensive experience managing in retail, food service, and travel sectors. Skilled in inventory control, cash handling, and CRM, with a proven ability to support team goals and deliver exceptional client experiences.
Performed sales and product closing in retail, travel, and service environments, ensuring client satisfaction and achievement of sales goals.
Provided attentive customer service across various roles, addressing inquiries, managing needs, and ensuring positive experiences.
Handled cash transactions accurately in multiple outlets, maintaining financial controls and customer trust.
Managed stock levels, control of inventories, and stock recordings in hospitality and retail settings.
Deejay Academy
Apoyo administrativo y operativo, Gestión de agendas, Manejo de bases de datos, Atención a estudiantes y proveedores, Organización de documentación, Apoyo en procesos internos, Seguimiento a tareas administrativas
Bodytech
Venta de planes y servicios, Atención diaria a más de 30 clientes, Manejo de CRM, PQR, Fidelización
Statua Rota Parkway
Servicio al cliente, Ventas, Manejo de caja, Inventarios, Personal
Dyninno Group
Venta de productos intangibles, Tiquetes aéreos, Postventa
Estudios universitarios
Francés
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Utilized CRM systems for customer management and follow-up, supporting sales and fidelization activities.
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