Dynamic project manager with extensive experience in coordinating cross-functional teams and optimizing workflows to ensure timely project delivery.
Oversaw project planning, execution, and monitoring to meet organizational goals.
Directed multidisciplinary teams to ensure project alignment and performance.
Facilitated communication among stakeholders and team members throughout projects.
Identified potential project risks and developed mitigation strategies.
EXL Service Colombia
Provided customer support, handling claims and requests, Managed claims and requests using multiple digital tools., Met quality and schedule KPIs., Delivered real-time bilingual support.
Bachelor’s
Postgraduate Specialization
Data Science Engineering
Discover other professionals with similar experience
