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Piyush
Senior Associate - Ops
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Competencies
Demonstrated experience with Customer Support.
Demonstrated experience with Communication Skills.
Demonstrated experience with Conflict Resolution.
Demonstrated experience with Multitasking.
Demonstrated experience with Google Ads.
Education
Summary
Senior Associate - Ops open to new opportunities
Experience
Senior Associate - Ops
Looked after Google Ads accounts for global clients and worked closely with advertisers to get better results from their campaigns.. Optimized campaigns to improve ad performance and kept client relationships strong.. Sorted out platform issues quickly so advertisers could keep running their campaigns without trouble.. Explained sales strategies and recommendations to advertisers in a clear, simple way.
Customer Service Representative
Handled customer support while keeping service quality high.. Got better at juggling multiple tasks and managing workload in a target-driven team.
Customer Service Representative
Handled international customer interactions in a fast-paced environment.. Built strong communication, conflict resolution and customer engagement skills.