Porfirio - Customer Service & Tech Support with 6+ years of experience in telecommunications

Managua, Managua Department, NicaraguaRemoteen

Completed nearly 2 years in call center customer service and technical support roles.

Served as a Drive Test Engineer for 4 years at a telecommunications company, gaining technical expertise.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced customer service and drive test engineer with a proactive approach and a goal to contribute remotely.

Proactive and fast learner, seeking remote freelance opportunities to leverage diverse skills.

Customer ServiceIntermediate

Handled customer inquiries and technical issues, providing service in a call center environment.

Technical SupportIntermediate

Provided technical assistance related to telecommunications during call center duties.

Drive Test EngineeringIntermediate

Conducted drive tests for network analysis and optimization at a telecommunications firm.

Learning & AdaptabilityAdvanced

Demonstrated ability to quickly acquire new skills and adapt to various roles.

Discover other professionals with similar experience