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Porfirio
Customer Service & Tech Support with 6+ years of experience in telecommunications
Video resume
Cudtomer service representative
I was working in a call.center in Managua for almost 2 years as a customer service representative and also as tech support , I was also working for four years as a Drive Test Engineer for a Telecommunicstion company in Managua as well, right now my...
Contact
Managua, Managua Department, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer inquiries and technical issues, providing service in a call center environment.
Technical SupportIntermediate
Provided technical assistance related to telecommunications during call center duties.
Drive Test EngineeringIntermediate
Conducted drive tests for network analysis and optimization at a telecommunications firm.
Learning & AdaptabilityAdvanced
Demonstrated ability to quickly acquire new skills and adapt to various roles.
Summary
Experienced customer service and drive test engineer with a proactive approach and a goal to contribute remotely.
Key Achievements
- Completed nearly 2 years in call center customer service and technical support roles.
- Served as a Drive Test Engineer for 4 years at a telecommunications company, gaining technical expertise.
- Proactive and fast learner, seeking remote freelance opportunities to leverage diverse skills.
Skills
Customer ServiceTechnical SupportDrive Test EngineeringLearning & Adaptability
Published on CazVid - Jul 2, 2025