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Costumer Service Representative
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Competencies
Fluent in English and Spanish, facilitating effective cross-cultural communication and translation.
Experienced in handling diverse customer inquiries, resolving conflicts, and ensuring customer satisfaction.
Skilled in identifying issues promptly and implementing effective solutions in high-pressure environments.
Capable of managing multiple tasks efficiently, ensuring timely delivery of services and translations.
Quickly adapts to new roles and environments, maintaining high performance standards.
Languages
Summary
Dedicated bilingual professional with over 4 years of experience in customer support, translation, and interpretation across medical, legal, and client service sectors. Known for professionalism, adaptability, and effective communication.
Key Achievements
- Provided bilingual customer support at TIGO S.A., enhancing client satisfaction and retention
- Delivered high-quality medical and legal translations, ensuring accuracy and confidentiality
- Streamlined communication processes in multilingual environments, improving efficiency
- Recognized for professionalism and reliability in fast-paced customer service roles