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Customer Service & Tech Support Professional with Extensive Industry Experience
Contact
Choloma, Cortés Department, Honduras
Available on CazVid
Competencies
Customer ServiceAdvanced
Handled customer inquiries and support in various service roles, ensuring customer satisfaction.
Technical SupportIntermediate
Provided technical assistance in support departments, resolving customer issues related to products and services.
Hospitality ServicesAdvanced
Performed hospitality duties as a Hotel Steward, ensuring guest satisfaction.
Communication SkillsAdvanced
Established effective communication with clients and team members in diverse customer service environments.
Education
BACHILLERATO MERCANTIL Y CONTADOR PUBLICO
INSTITUTO TECNOLOGICO SENDERO DEL SABER
Languages
SPANISH
ENGLISH
Summary
Experienced professional with a background in customer service, technical support, and hospitality across cruise lines and support centers.
Key Achievements
- Provided customer service and technical support across multiple roles in the cruise and hospitality industries
- Gained diverse experience in customer engagement, technical troubleshooting, and hospitality services
- Progressed through roles involving customer interaction and support functions, demonstrating adaptability and skill development
Experience
CUSTOMER SERVICE AND TECH SUPPORT REPRESENTATIVE
Concentrix hn
January 2023 - November2025
TECH SUPPORT ENGINE DEPARTMENT
MSC Cruises
June 2021 - October 2022
HOTEL STEWARD
Carnival Cruise Line
September 2019 - March 2022
CUSTOMER SERVICE REPRESENTATIVE
Allied Global
July 2018 - February 2019
Skills
Customer ServiceTechnical SupportHospitality ServicesCommunication Skills
Published on CazVid - May 17, 2026