This is my profileContact via CazVid
Raquel
Customer Service Representative with 2 years of experience in finance and telecommunications
Video resume
Customer service representative
Customer service for Allstate road side assistance, for Chime bank provide statements, clear all doubts, send new cards, claims, unrecognized transaction, due payments
Contact
Almoloya del Río, México, México
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Handled customer inquiries, complaints, and support requests in financial and telecommunications sectors.
Communication SkillsIntermediate
Effectively communicated with clients, maintaining clarity and empathy in problem resolution.
Problem SolvingIntermediate
Addressed various customer issues such as unrecognized transactions and payment disputes.
Transaction ProcessingBeginner
Processed account statements, new card issuance, and payment clarifications.
Summary
Experienced customer service representative with 2 years in financial and telecommunication support; skilled in communication, empathy, and transaction handling.
Key Achievements
- Provided customer assistance for Allstate roadside services and Chime Bank, handling inquiries, claims, and transactions.
- Developed strong communication and empathy skills while managing diverse customer needs across different companies.
- Gained hands-on experience in resolving unrecognized transactions, processing new cards, and clarifying account details.
Skills
Customer ServiceCommunication SkillsProblem SolvingTransaction Processing
Published on CazVid - Jul 3, 2025