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Raquel
Customer service representative
Currículo em vídeo
Customer service representative
Customer service for Allstate road side assistance, for Chime bank provide statements, clear all doubts, send new cards, claims, unrecognized transaction, due payments
Contato
Almoloya del Río, México, México
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceIntermediate
Handled customer inquiries, complaints, and support requests in financial and telecommunications sectors.
Communication SkillsIntermediate
Effectively communicated with clients, maintaining clarity and empathy in problem resolution.
Problem SolvingIntermediate
Addressed various customer issues such as unrecognized transactions and payment disputes.
Transaction ProcessingBeginner
Processed account statements, new card issuance, and payment clarifications.
Resumo
Experienced customer service representative with 2 years in financial and telecommunication support; skilled in communication, empathy, and transaction handling.
Principais conquistas
- Provided customer assistance for Allstate roadside services and Chime Bank, handling inquiries, claims, and transactions.
- Developed strong communication and empathy skills while managing diverse customer needs across different companies.
- Gained hands-on experience in resolving unrecognized transactions, processing new cards, and clarifying account details.
Habilidades
Customer ServiceCommunication SkillsProblem SolvingTransaction Processing
Publicado na CazVid - 3 de jul. de 2025