Experienced in customer service, technical support, document verification, and education with diverse industry exposure.
Provided technical and support services effectively across multiple customer-facing roles.
Assisted with GPS device installation, verification, and system pairing for Verizon professionals.
Reviewed and requested missing customer documents to complete transactions at Carvana.
Taught mathematics and physics at high school and university levels, focusing on problem areas.
Tech Mahindra
In charge of answering customer inquiries, Customer support/tech support agent for social media platforms, such as Facebook, X (formerly twitter) and Instagram.
Telat - Carvana
In charge of verifying personal customer documents for vehicle purchase, Responsible for requesting missing documents to complete purchase via account request, email.
SpotOn
In charge of device custom configurations for clients, Menu building and platform support, Printers setup, Service ticket generation, Reports request from customer.
Teletech (ttech) - Verizon
Help and provide help to GPS installation professionals, In charge of verifying GPS device into Verizon systems, Pairing GPS device to vehicle information.
G.E.D.
Bachelor in physics
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Configured and supported device and menu systems for restaurant and platform clients.
Preparatoria Kioto (U.A.E.M.)
Math and Physics teacher, private.
Private
Focused on the problems that students have with subjects such as algebra, trigonometry, analytical geometry, calculus, statistics and physics.
