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Sales Specialist at Vixicom and Top Collector at Advensus NS
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Competencies
Proven ability to enhance customer experience and close high-value sales.
Specialized in high-profile client servicing and successful debt recovery.
Experienced in product training and call calibration to improve team performance.
Led teams and supervised operations across diverse roles, demonstrating versatility.
Education
Languages
Summary
Experienced professional with a strong background in sales, collections, and team training. Proven success in client servicing, credit recovery, and leadership across various industries in the Dominican Republic and the US.
Key Achievements
- Consistently ranked as top collector at Advensus NS, servicing high-profile clients.
- Enhanced customer experience and product knowledge at Vixicom through training and calibration.
- Effective management of credit collection processes, leading to improved recovery rates.
- Demonstrated leadership and versatility across multiple roles, including supervisory positions.
- Developed strong client servicing skills in industrial sales and collections.
Experience
Sales Specialist Agent / Product Trainer
Ensure all product knowledge & handling, Frequent call calibrations with all agents, Reinforce customer experience
Top collector specialist during my stay, Servicing high-profile clients, Credit Collection Service, Subrogation & Arbitration Claims Processing