Dedicated educator and customer service specialist with a strong background in language instruction, curriculum design, and client engagement, leveraging software proficiency to deliver quality results.
Proficient in English and French translation, utilized in educational content development and communication.
Organized and designed curriculum, workshops, and assessment tools for language education at IQ English.
Handled customer inquiries, provided solutions, and promoted services at Results CX.
Managed social media channels, creating content and engaging audiences to support educational and promotional activities.
IQ English
Personalized tutoring for students at different levels., Planning workshops focused on various language skills., Design of educational materials for university students., Operational and technical educational planning., Development of evaluation methods.
Results CX
Providing clear, concise, and thoughtful instructions., Answering customer questions and providing helpful solutions., Promoting products and services for our clients., Resolving customer complaints with fast, friendly, and courteous service.
English 4 Call Centers
Focus on enhancing students ability to perform in a bilingual work environment.
High School Diploma
Bachelor's in Foreign Languages
Licenciatura en Psicología
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Skilled in Office Software and design tools used for creating educational materials and presentations.
