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English Language Mentor with diverse educational and communication expertise
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Competencies
Proficient in English and French translation, utilized in educational content development and communication.
Organized and designed curriculum, workshops, and assessment tools for language education at IQ English.
Handled customer inquiries, provided solutions, and promoted services at Results CX.
Managed social media channels, creating content and engaging audiences to support educational and promotional activities.
Skilled in Office Software and design tools used for creating educational materials and presentations.
Education
Languages
Summary
Dedicated educator and customer service specialist with a strong background in language instruction, curriculum design, and client engagement, leveraging software proficiency to deliver quality results.
Key Achievements
- Designed educational materials and evaluation methods for university-level language students at IQ English.
- Delivered personalized tutoring and conducted workshops to improve language skills for various student levels.
- Provided customer support, answered inquiries, and promoted services effectively in a customer service role at Results CX.
Experience
English Language Mentor
Personalized tutoring for students at different levels., Planning workshops focused on various language skills., Design of educational materials for university students., Operational and technical educational planning., Development of evaluation methods.
Customer Service Representative
Providing clear, concise, and thoughtful instructions., Answering customer questions and providing helpful solutions., Promoting products and services for our clients., Resolving customer complaints with fast, friendly, and courteous service.
Online English Teacher
Focus on enhancing students ability to perform in a bilingual work environment.