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Rene Ramirez Mendoza's avatar
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Rene Ramirez Mendoza

San Salvador, San Salvador Department, El Salvador

Customer Service & HR Specialist with 13+ years in client engagement

  • Accumulated over 13 years of experience in customer service sector.
  • Developed proficiency in human resources with 5-6 years of experience in administration.
  • Held multiple roles including social media specialist, associate, and technical support representative, showcasing versatility in service roles.
Customer Service
Expert
Provided comprehensive customer support in call center and customer service environments.
Human Resources & Administration
Intermediate
Handled administrative tasks within human resources, supporting recruitment and employee engagement.
Languages
Fluent
Fluent in English and Spanish, capable of effective communication in multilingual settings.
Social Media Management
Intermediate
Managed social media content and engagement as part of the support and outreach activities.
Computer Skills
Advanced
Demonstrated a high level of proficiency in computer knowledge, supporting service and administrative functions.

Languages

English
Advanced
See Full Skillset on CazVid
November 2013 - March 2019
Technical Support Rep. Tech Support Rep. II Jr. And Social Media Specialist
CONVERGYS EL SALVADOR (STREAM GLOBAL SERVICES)
February 2020 - April 2024
Associate level 1
COGNIZANT EL SALVADOR
Customer Service Associate
BPC
Teaching Practice I
CENIUES
Teaching Practice II
VICE -RECTORIA ACADEMICA
View Complete Work History
🎓
University of El Salvador
English Major
2009
See Education & Certifications

Looking for remote positions

More information in my resume or contact me directly for an interview.

Introducción

Este video es para contarles en pocas palabras mi experiencia laboral. Estoy a la orden y para mas información por favor ir a mi currículum o ponerse en contacto conmigo.

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2101 E Broadway Rd Ste 1
Tempe, AZ 85282, USA

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