Experienced in handling customer inquiries, dispute resolution, and technical support across fintech and telecom sectors, with bilingual capabilities.
Provided support to clients across multiple companies, resolving inquiries and issues.
Utilized bilingual skills to support dispute resolution and customer interactions.
Managed dispute cases within fintech environments, ensuring effective communication.
Provided tier III technical assistance, troubleshooting complex customer issues.
Teleperformance
Konecta
Sitel
M.A.
Bachelor
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