This is my profileContact via CazVidRifeletsi
Customer Service Agent at Carecall Retail and Distributions
Contact
Johannesburg, Gauteng, South Africa
Available on CazVid
Competencies
Communication SkillsIntermediate
Effective verbal and written communication to address customer needs clearly and professionally.
Attention to DetailIntermediate
Ensures accuracy in handling inquiries and managing customer data.
Problem SolvingIntermediate
Quickly identifies issues and provides appropriate solutions to customer concerns.
Time ManagementIntermediate
Efficiently manages multiple tasks to meet deadlines and maintain service quality.
Education
Matric
Languages
English
IsiZulu
Sesotho
Summary
Dedicated customer service agent with experience in handling inbound queries, demonstrating attention to detail, problem-solving, and effective communication. Skilled in multitasking and maintaining professionalism in fast-paced environments.
Key Achievements
- Handled inbound customer inquiries, ensuring timely and accurate responses to national lottery queries.
- Maintained high levels of customer satisfaction through effective communication and problem-solving.
- Demonstrated strong multitasking and time management skills in a fast-paced environment.
- Built trust and rapport with customers, enhancing repeat engagement.
Experience
Customer service agent
Carecall retail and distributions
Taking inbound calls and answer National lottery queries related
Skills
Communication SkillsAttention to DetailProblem SolvingTime Management
Published on CazVid - Jun 2, 2026