Dedicated customer service agent with experience in handling inbound queries, demonstrating attention to detail, problem-solving, and effective communication. Skilled in multitasking and maintaining professionalism in fast-paced environments.
Effective verbal and written communication to address customer needs clearly and professionally.
Ensures accuracy in handling inquiries and managing customer data.
Quickly identifies issues and provides appropriate solutions to customer concerns.
Efficiently manages multiple tasks to meet deadlines and maintain service quality.
Carecall retail and distributions
Taking inbound calls and answer National lottery queries related
Matric
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