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Competencies
Demonstrated experience with Customer service excellence.
Demonstrated experience with Active listening.
Demonstrated experience with Problem solving.
Demonstrated experience with Fluent English / Spanish.
Demonstrated experience with Sales orientation.
Education
Languages
Summary
Professional profile
Experience
CUSTOMER SERVICE REPRESENTATIVE
Handled customer service interactions and provided clear, professional assistance.. Listened attentively to customer needs, provided accurate information, and resolved service-related concerns.. Maintained professional communication standards and accurate customer records.. Worked efficiently in a target-driven, team-oriented customer service environment.
CUSTOMER SERVICE REPRESENTATIVE (MULTIPLE CAMPAIGNS)
Provided high-quality customer support across MoneyGram and Walmart campaigns.. Assisted customers with inquiries, transactions, service information, and account-related needs.. Communicated clearly and professionally while maintaining a customer-focused approach.. Adapted quickly to different campaign guidelines, operational procedures, and performance targets.
UTILITY BEVERAGE ATTENDANT
Delivered high-standard guest service in a high-volume international cruise environment.. Communicated effectively with guests from diverse backgrounds while maintaining strict service standards.. Worked efficiently under pressure, ensuring accuracy, cleanliness, and professionalism at all times.
WAITER / HOSPITALITY CUSTOMER SERVICE
Welcomed guests, explained menus, took orders accurately, and coordinated with kitchen and service teams.. Maintained high standards of customer satisfaction and professional service delivery.