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R

Robert

Customer Service Representative

Contato

Bluefields, South Caribbean Coast, Nicaragua
Disponível na CazVid
Contato pela CazVid

Competências

Customer service excellence

Demonstrated experience with Customer service excellence.

Active listening

Demonstrated experience with Active listening.

Problem solving

Demonstrated experience with Problem solving.

Fluent English / Spanish

Demonstrated experience with Fluent English / Spanish.

Sales orientation

Demonstrated experience with Sales orientation.

Formação acadêmica

B.Sc., Tourism & Hotel Business Admin.
B.I.C.U.

Idiomas

EnglishFluent / Professional
SpanishNative / Fluent

Resumo

Professional profile

Experiência

CUSTOMER SERVICE REPRESENTATIVE

ONELINK NICARAGUA
Dec 2021 - Apr 2022

Handled customer service interactions and provided clear, professional assistance.. Listened attentively to customer needs, provided accurate information, and resolved service-related concerns.. Maintained professional communication standards and accurate customer records.. Worked efficiently in a target-driven, team-oriented customer service environment.

CUSTOMER SERVICE REPRESENTATIVE (MULTIPLE CAMPAIGNS)

SITEL
Sep 2018 - Sep 2020

Provided high-quality customer support across MoneyGram and Walmart campaigns.. Assisted customers with inquiries, transactions, service information, and account-related needs.. Communicated clearly and professionally while maintaining a customer-focused approach.. Adapted quickly to different campaign guidelines, operational procedures, and performance targets.

UTILITY BEVERAGE ATTENDANT

DISCOVERY PRINCESS / P&O AUSTRALIA
Oct 2020 - Nov 2021

Delivered high-standard guest service in a high-volume international cruise environment.. Communicated effectively with guests from diverse backgrounds while maintaining strict service standards.. Worked efficiently under pressure, ensuring accuracy, cleanliness, and professionalism at all times.

WAITER / HOSPITALITY CUSTOMER SERVICE

GRUPO MUNCH S.A. (SUSHITTO)

Welcomed guests, explained menus, took orders accurately, and coordinated with kitchen and service teams.. Maintained high standards of customer satisfaction and professional service delivery.

Habilidades

Customer service excellenceActive listeningProblem solvingFluent English / SpanishSales orientation
Publicado na CazVid - 16 de set. de 2026
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