Roberta - Sales and Operations Specialist with diverse experience in public sector and customer service

Applied leadership skills to support team coordination and project management.

Provided professional support and addressed customer inquiries effectively across multiple roles.

Engaged in media relations, delivered reports, and managed client communications.

Handled daily operations, scheduling, and event coordination to maintain organizational efficiency.

Fostering relations between the company and media, Delivering promotional campaigns, media, and reports to executive management

Managing daily operations, Appointment scheduler, Event coordinator, Managing staff and ensuring overall efficiency and productivity

Manage hotel reservations, Manage bookings and payments efficiently and accurately, Coordinate with clients to understand their accommodation needs, preferences and special requests.

Provide exceptional customer service and support to clients, Address inquiries and concerns promptly and professionally