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Sales and Operations Specialist with diverse experience in public sector and customer service
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Competencies
Applied leadership skills to support team coordination and project management.
Provided professional support and addressed customer inquiries effectively across multiple roles.
Engaged in media relations, delivered reports, and managed client communications.
Handled daily operations, scheduling, and event coordination to maintain organizational efficiency.
Applied proactive problem solving to address client needs and streamline booking processes.
Education
Languages
Summary
Experienced in client support, operational management, and media relations across public and private sectors.
Key Achievements
- Managed hotel reservations and client bookings at Travellpass Group, ensuring accuracy and client satisfaction
- Assisted in managing daily operations and staff at Patronato Nacional de la Infancia, improving efficiency
- Fostered media relations and delivered promotional campaigns at Secretaría de Infraestructura y Servicios Públicos
Experience
Sales Representative
Fostering relations between the company and media, Delivering promotional campaigns, media, and reports to executive management
General Manager Assistant
Managing daily operations, Appointment scheduler, Event coordinator, Managing staff and ensuring overall efficiency and productivity
Sales Representative
Manage hotel reservations, Manage bookings and payments efficiently and accurately, Coordinate with clients to understand their accommodation needs, preferences and special requests.
Sales Representative
Provide exceptional customer service and support to clients, Address inquiries and concerns promptly and professionally