Experienced customer service specialist with over 14 years in technical support, sales, and customer relations, fluent in bilingual communication.
Provided customer support and resolution across various roles, ensuring customer satisfaction.
Assisted customers with technical issues, demonstrating problem-solving abilities in support environments.
Managed multiple customer inquiries and tasks simultaneously in support roles.
Communicated effectively in bilingual settings, enhancing customer interactions.
AT&T
Resolving problems, Multitasking, Fast Learner, Willingness to try out new challenges, Bilingual
TELEPERFORMANCE
WEST BUSINESS SERVICE
High School Graduate
Handled reservations and sales, including car rental bookings for customers.