This is my profileContact via CazVidRoberto
Customer Service Specialist with versatile experience in support and interpretation
Contact
Quetzaltenango, Quetzaltenango, Guatemala
Available on CazVid
Competencies
Customer ServiceIntermedio
Provided customer support, addressing inquiries and resolving issues in various roles.
Interpretation ServicesIntermedio
Carried out medical interpretation tasks, ensuring accurate communication between patients and healthcare providers.
Support OperationsIntermedio
Handled technical and customer service support at different organizations, maintaining service standards.
Communication SkillsAvanzado
Utilized effective communication techniques across roles in support, interpretation, and customer service.
Education
Bachiller en Ciencias y Letras
Colegio John Harvard
Languages
SpanishNative
English89%
Summary
Experienced in providing high-quality support and interpretation services with a focus on healthcare and customer satisfaction.
Key Achievements
- Supported diverse customer service functions across multiple companies, demonstrating adaptability.
- Served as a medical interpreter, facilitating clear communication in healthcare settings.
- Engaged in roles requiring direct customer interaction, emphasizing service quality and communication skills.
Experience
technical support Agent
World Connection
2024
Customer Service Agent
Cuéntame
2023 - 2024
Medical Interpreter
Teleperformance
2022 - 2023
Customer Service Representative
Alorica
2021 - 2022
Customer service Representative
24/7 ai
2021 - 2022
Customer Service Representantive
Transactel S.A (Telus)
2019 - 2021
Grocer and Driver
Centro de servicio Siebold
2014 - 2017
Skills
Customer ServiceInterpretation ServicesSupport OperationsCommunication Skills
Published on CazVid - May 17, 2026